Customer Testimonials
"Good service, good prices!"

"Great company! Fireplace Freddie came out after I called
them about a problem I was having with the fireplace in a new
house I bought. I had smoke backing up into the living room
when I lit fires. The house is pretty close to the hills and I also
has roof rats nesting in the chimney.
"The guy from the company came out and installed a chimney
cap to keep out rats, birds, rain, etc. and it worked like a
charm. No more roof rats in the chimney. He also took care of
the smoking problem the chimney had and did everything in
one visit.
"The guy was really nice, showed up on time and did a great
job, Now I can enjoy fires without having smoke coming into
the house or rats pitter-pattering in the chimney. I would
recommend Fireplace Freddie, Good service, good prices and
a catchy name."
E.R. – Los Angeles, CA

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1-800-929-1538
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"Our fireplace works so well!"

"I am writing to thank you and your workmen for all their efforts in the repair/replacement of our
fireplace. We appreciated all your phone calls and updates. You really kept us informed at all
times.

"The two men that did the work were not only courteous, but also concerned that we were
pleased with the outcome. They spent over eight hours straight inside and outside our home
and didn’t leave a speck of dust. The men cleaned up after themselves outside and protected
our belongings inside that we did not have to vacuum or paint.

"Our fireplace works so well and yes, I even watched the video they took. We tell everyone what
a great team you are and to call you when repairs are needed. Thank you all."

M.J. - Valencia, CA


"It was a pleasure working with you."

"I want to commend you on the very professional and wonderful work you did on my residence
fireplace. It was a pleasure working with you from our first telephone conversation through the
completion of the job, including the repairs and the installation of the spark arrestor.

"Everyone from your telephone staff to the workmen who came to my home worked with the
utmost courtesy and professionalism. Thank you all so much."

M. B. - Hollywood, CA


"Thank you Nadia for being helpful in negotiating the repairs on two chimneys at my house.
Thank you John for your technical competence and persistent effort to efficiently finish the job. I
am a very satisfied customer. "

D.K. - Los Angeles, CA


"My experience with Fireplace Freddie was a very pleasant one..."

"I am writing to advise you of the professionalism and courtesy that I experienced with the
repairs performed by your men. The day that I had the fireplace inspected, your representative
was knowledgeable about your services, the options I had with respect to the repairs and the
price estimates. He explained everything he was doing to me and gave me the videotape of the
chimney inspection. He was well-prepared and able to install a spark arrestor on the first visit.

"On the day set for the repairs, your men arrived on time, ready to begin working. They were
able to complete the entire job in less time than they had initially anticipated and they left both
the inside and outside of my house as clean and tidy as it was before they started working.
Throughout the day, your men kept me apprized of the status of their work and each task they
were completing.

"Overall, my experience with Fireplace Freddie was a very pleasant one and I will recommend
your company to anyone who can benefit from your services."

H.A. - Silver Lake, CA


"The quality of the work is excellent and the staff is very knowledgeable..."

"I am writing to recommend Fireplace Freddie for any needed chimney and fireplace work. The
workmen are professional and tidy. Furniture is covered and dust from the work kept to a
minimum. The quality of the work is excellent and the staff is very knowledgeable and
professional in assessing what is needed to restore a fireplace to working order. I am very
satisfied with the work on my fireplace which was completed today."

M.J.


"Everything is perfect!"

"I received your ‘thank you’ note and I just wanted to respond and tell you that everything is
perfect! Your representatives were very knowledgeable and helpful. They did an outstanding job
cleaning and servicing my fireplaces. The installation of the gas line was quick and useful. Both
of my fireplaces are working great. It was just in time for the cold weather. I will be sure to
recommend your company to all of my friends and family who have fireplaces."

D.G. - Inglewood, CA


"Thank you for your excellent customer service."

"This letter is to recognize Fireplace Freddie for their excellent repair of our fireplace and
chimney. Our neighborhood had contracted with Fireplace Freddie to provide inspection and
cleaning for several homeowners in the area. We were pleased during the inspection to find
that they were honest in their assessment and informed us that the chimney did not need
cleaning. However, we inquired about converting our gas fireplace to wood burning and a
smoke test revealed a leak, which allowed smoke to enter the attic. The employees assessed
the problem and repaired the chimney that day.

"All employees who had entered our home for this service made sure all furniture, carpet and
flooring were completely protected prior to beginning the work. Upon completion of the job, they
were just as efficient with the clean up. A week later, we were contacted to complete a final
inspection of the work and they arrived promptly, as scheduled, and confirmed the work had
been accomplished to expectations. Thank you for your excellent customer service."

A.H.


"They arrived on time and worked until the job was complete."

"We had a very pleasant experience with Fireplace Freddie. They arrived on time and worked
throughout the day until the job was complete. They covered all the furniture and cleaned up
everything at the end of the day. I would recommend them to anyone who needs work done on
their fireplace."

B.S.


"The job was done to perfection."

"I was so very impressed with the quality of your workmanship and the professionalism and
politeness of your workers. The job was done to perfection. I would recommend you to anyone.
Thank you."

L.P.


"The work done by the Fireplace Freddie team was excellent..."

"I rarely praise work done in my home because there seems always to be problems or
mistakes that take away from the experience. But the work done by the Fireplace Freddie team
was excellent from start to finish. The team was on time, courteous, hard-working, answered
all my questions, did a superb job and made little or no mess. The job was done on time and the
house was left clean and in order. It was a good experience all around."

M.W. - Valley Village, CA


"Your team was quick, courteous and CLEAN."

"This is a personal letter to let you know how pleased I was with your company and the service
we received. We initially called you for a routine sweep and your technicians had recommended
a camera inspection since the fireplace had been out of use for so long. Good thing we did
because we found internal cracking, which could have led to a fire in our new house!

"The work was extensive to make our repairs, and I must admit, I had some hesitations about
the mess. But your team was quick, courteous and CLEAN. Best of all, they were on time for all
of their appointments—something very rare these days!

"Just wanted to let you know how much I personally appreciate the work you did on our house
and also appreciate you sending a follow-up inspector at no charge to make sure the job is
safe. Looking forward to many cozy nights in front of the fireplace. Thanks again. Terrific work."

L.E.


"They did a fantastic job."

"I contracted with Fireplace Freddie over 8 years ago when we bought our home. The fireplaces
(3 of them) needed work to be compliant with code. They did a fantastic job. Now, 8 years later I
called them to install a new gas log assembly for our family room. I had not used them for over
8 years and they immediately treated me like a valued and loyal customer. They had their
technician come out the next day and he was the same one who did the work 8 years before.
He was thorough beyond belief and checked out the other fireplaces and went on the roof. They
are the best an I am definitely going to remain a loyal customer!"

Carolyn - Pasadena, CA


"Their work has always been of the highest quality..."

"Fireplace Freddie has been an excellent resource for me as a real estate professional. Their
work has always been of the highest quality an their willingness to help answer my client’s
questions in a timely manner has been a great support service for me."

P.A.
Los Angeles, CA


"In this age where customer service seems to be a lost art, is was so refreshing
to see people wanting to help..."

"I wanted to take a moment and comment on the wonderful service call I had a few days ago
with your company. Greg and Brandon came up, on time, and spent considerable time
explaining what options might be available to my wife and I in solving our fireplace issues."

"We live in a 1926 historic home, so having people that not only want to fix the problem, but to
keep the integrity of the historic nature an aesthetics was very much appreciated. Their
willingness to listen to my questions, look carefully at the entire fireplace and the inspection
report, and then to begin to formulate various solutions was great to see. In this age where
customer service seems to be a lost art, is was so refreshing to see people wanting to help,
looking for the solution that would be best for the client."

M.R. - Hollywood, CA
Contractors License #721217, Insured
QUALITY CHIMNEY & FIREPLACE REPAIR